Terms & Conditions

1. About Us

Mushroom.lk is operated by Galkanda Farm Agri, a Sri Lankan agricultural business producing and supplying fresh oyster mushrooms, dehydrated oyster mushrooms, oyster mushroom powder, and other mushroom-related products.

2. Product Information

We make every effort to display accurate product descriptions, prices, images, and details. However, product images are for illustration purposes only.

• Actual packaging may vary slightly.
• Natural mushroom products may vary in colour, texture, aroma, and appearance.
• Product availability may change without prior notice.

3. Orders

When you place an order through our website, you agree to provide accurate and complete customer, payment, and delivery information.

We reserve the right to accept, reject, cancel, or limit any order due to product availability, incorrect pricing, delivery limitations, or other reasonable business reasons.

4. Pricing & Payments

All prices displayed on Mushroom.lk are in Sri Lankan Rupees unless otherwise stated. Prices may be changed at any time without prior notice.

Orders will be processed only after payment confirmation, where applicable.

5. Delivery

We aim to dispatch orders as quickly as possible. Delivery times are estimates and may vary depending on courier service, location, weather, public holidays, or circumstances beyond our control.

Customers are responsible for providing accurate delivery details, including phone number and delivery address.

6. Returns & Refunds

Due to the nature of food products, returns are accepted only under specific conditions.

• Wrong product received
• Damaged product received
• Verified product quality issue

Customers must notify us within 48 hours of receiving the product.

7. Product Usage Disclaimer

Our mushroom products are intended for culinary and general food use. Any health-related information on our website is provided for general informational purposes only.

It is not intended to diagnose, treat, cure, or prevent any disease. Please consult a qualified healthcare professional for medical advice.

8. Website Content

All website content, including text, images, logos, product photos, graphics, videos, and design elements, belongs to Galkanda Farm Agri unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission.

9. User Conduct

You agree not to misuse our website, including submitting false information, attempting unauthorized access, uploading harmful code, spam, or using the website for unlawful purposes.

10. Limitation of Liability

Galkanda Farm Agri shall not be liable for indirect, incidental, special, or consequential losses arising from website use, order delays, courier delays, product misuse, or events beyond our reasonable control.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Changes to Terms

We may update or change these Terms & Conditions at any time. Updated terms will be posted on this page.

13. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka.